Last Updated: January 16, 2026
O'Steen Meat Specialties ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us via email or phone
- Fill out forms on our website
This information may include:
- Name and business name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely through Stripe)
- Restaurant or business information
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior through:
- Cookies: Small data files stored on your device that help us remember your preferences
- Analytics: We use Google Analytics to understand how visitors use our site
- Log Data: IP addresses, browser type, operating system, pages viewed, and timestamps
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders
- Customer Service: To respond to inquiries and provide support
- Account Management: To create and manage your account
- Marketing: To send promotional emails (you can opt-out at any time)
- Website Improvement: To analyze usage patterns and improve our services
- Compliance: To meet food safety regulations and legal requirements
- Fraud Prevention: To detect and prevent fraudulent transactions
3. Food Safety and Regulatory Compliance
As a USDA-inspected meat processing facility, we maintain records in compliance with:
- USDA Food Safety and Inspection Service (FSIS) regulations
- FDA Food Safety Modernization Act (FSMA) requirements
- Oklahoma Department of Agriculture, Food, and Forestry regulations
- HACCP (Hazard Analysis and Critical Control Points) protocols
These records may include product lot codes, distribution information, and customer details necessary for traceability and recall procedures.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
- Payment Processors: Stripe for secure payment processing
- Shipping Carriers: To deliver your orders
- Distributors: Sysco, US Foods, and other partners for order fulfillment
- Analytics Providers: Google Analytics for website performance
Legal Requirements
We may disclose your information when required by law, such as:
- In response to legal process or government requests
- To comply with USDA, FDA, or state regulatory requirements
- To protect our rights, property, or safety
- During product recalls or food safety investigations
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Encrypted databases and secure servers
- Access Controls: Limited employee access to personal information
- Payment Security: PCI DSS-compliant payment processing through Stripe
- Regular Audits: Periodic security assessments and vulnerability scans
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Serve relevant content and recommendations
You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Google Analytics to understand site usage
- Preference Cookies: Remember your settings and choices
- Marketing Cookies: Track visits across websites for marketing purposes
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Request your data in a machine-readable format
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements (USDA records retention: minimum 2 years)
- Resolve disputes and enforce our agreements
- Maintain food safety traceability requirements
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites (such as distributor portals). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Email Communications and Anti-Spam
We implement anti-spam measures to protect our contact forms and email communications:
- CAPTCHA verification on contact forms
- Email obfuscation to prevent harvesting
- Opt-in confirmation for newsletter subscriptions
- Clear unsubscribe options in all marketing emails
- Compliance with CAN-SPAM Act requirements
12. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you of any such change and provide choices regarding your information.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for material changes
Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
14. Contact Information
15. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information (we do not sell personal information)
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
16. International Users
Our services are primarily intended for users in the United States. If you access our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our database is operated.
Acknowledgment: By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.